FAQ
Frequently Asked Questions
Eligibility to sign up for the Maxis Fibre plans
It's available for all residents in Malaysia within our coverage with a contract of 24 months. Existing Fibre customers within contract or out of contract are eligible to change to their choice of new plan without penalty.
Where can I register for the Maxis Fibre plans?
You are encourage to sign up online at Register at MrMaxis.com
How long is the contract for all the plans?
24-month contract.
How much is the penalty fee if I terminate my subscription within the contract period?
To pay a penalty fee of remaining subscription months of the contract of 2 years.
Do the Maxis Fibre comes with the voice service?
It's optional and you always can add an Unlimited Voice at RM10 per month which also comes with a free DECT phone when you register new. Of course, you can plug in your own telephone to the router and will be charged on a pay-as-you-use basis at standard rates of RM0.09/minute charge to mobile and fixed line number.
Maxis Fibre plans with super fast speed are :
Maxis Fibre 300Mbps, 500Mbps and 800Mbps.
Rest day based on states:
Terrenganu, Kelantan & Kedah: Friday
Johor: Saturday
Other states: Sunday
Add-On device:
Yes, you can easily take up our latest Home Devices via Zerolution