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Frequently Asked Questions

Eligibility to sign up for the Maxis Fibre plans

It's available for all residents in Malaysia within our coverage with a contract of 24 months. Existing Fibre customers within contract or out of contract are eligible to change to their choice of new plan without penalty.

Where can I register for the Maxis Fibre plans?

You are encourage to sign up online at Register at

How long is the contract for all the plans?

24-month contract.

How much is the penalty fee if I terminate my subscription within the contract period?

To pay a penalty fee of remaining subscription months of the contract of 2 years.

Do the Maxis Fibre comes with the voice service?

It's optional and you always can add an Unlimited Voice at RM10 per month which also comes with a free DECT phone when you register new. Of course, you can plug in your own telephone to the router and will be charged on a pay-as-you-use basis at standard rates of RM0.09/minute charge to mobile and fixed line number.

Maxis Fibre plans with super fast speed are :

Maxis Fibre 300Mbps, 500Mbps and 800Mbps.

Rest day based on states:

Terrenganu, Kelantan & Kedah: Friday

Johor: Saturday

Other states: Sunday

Add-On device:

Yes, you can easily take up our latest Home Devices via Zerolution